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Help Knowledge Base

8. Account Options and Rewards

• Information regarding registration and purchases of phone cards on our website is shown in "My Account".

• For information regarding creating/updating an account please click here.

• "Purchase Report(s)"
- For most of our Verified Customers all information regarding previous purchases can be found in "My Account" - "Purchase Report(s)", including:
* Invoice number;
* Transaction date and amount;
* Transaction status.
– Clicking on any listed "Accepted" invoice number and choosing "Letter size" or "Wallet size" You will be able to see the PIN and Dialing Instructions for that particular purchase.

• "My Permanent PIN(s)"
– List of purchased refillable cards and their PIN(s) along with refill opportunities are provided here.
– By clicking on "Balance / Reports / Add PIN Free Numbers" You can use the following options:
* See your refillable card current balance;
* Refill your card and see previous refills report;
* Add/remove registered phone numbers;
* Change password if You have "Jupiter" phone card.
– See card’s Dialing Instructions and Access numbers by pressing "Instructions".

• "Rewards Account"
– All purchases of $20 or more earn rewards of $1.00 or $2.50 depending on purchase amount.
– All transactions that contributed credit to your "Rewards Account" are listed here.
– If your "Rewards Account" has $10 balance or more, You can use this money to get a complimentary
card directly from your "Rewards Account" or by choosing "Alternative payment methods" option on Credit/Debit Card Entry page. (Rewards balance cannot be used towards Cell refills or SIM purchases)

• "My Profile"
– All registration information including password, email address can be modified here.