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My Account » Phone Card Quality Feedback

Dear Customer,
Please share your opinion about phone card you purchased.Your evaluation will help us to improve the quality of the cards.

Thank you.

  Card you are rating: (required)
  Date of Call: (required)
  Time of Call: EST (required)
  Invoice or PIN Number: (required)
  Country you called From: (required)
  State you called From: (optional)
  City you called From: (optional)
  Country you called To: (required)
  City you called To: (optional)

Please review the card in the following categories:

Access Number availability:

Always available
Sometimes busy
Unavailable most of the time

Ease and Quality of Connection:

Without difficulties
Have to try many times, finally get connected
Have to try many times - unsuccessfully

Voice Quality:

Clear
Broken voice sometimes
Echo sometimes

Minutes Billing Accuracy:

No extra charge beyond all charges listed on the website
Charged more than expected
Charged without connection

Phone Card's Customer Service response:

I haven't called them up yet
Problem solved within a couple hours
Problem solved within 24 hours
Problem solved within a couple days
Problem never solved

Additional Comments:

  Email (Optional)
  Name (Optional)
  Contact Phone (Optional)
   
 
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